Below you will find answers to many of our frequently asked questions - from how our products are made to lead times and tips when ordering our handmade Moroccan tiles - if you have any other questions, please email carrie@hadeda.co.uk.

Products

You will find a button on the item page to sign up for email notifications once it is back in stock. Please remember our items are handmade sustainably so lead times can be up to 12 weeks - we promise they're worth the wait!

We always recommend that the cane furniture be stored inside in damper/colder months. You can buy generic furniture covers for those summer showers, contact us for our recommendations.

No, all of our cane furniture is sold without seatpads. You can order seat pads separately HERE. Please allow a 10-day lead time as seat pads are all made to order.

Yes! We have several colour options online and are always open to painting in any other colour you might want to fit your scheme.

Please email kathryn@hadeda.co.uk for any bespoke enquiries as we are always able to explore options.

For our Whiteman and Mellor fabrics by the metre you can order swatches HERE

Shipping & Delivery

We set up pre-orders for items sold out items when we know that they will be back in stock imminently. You can find estimated arrival times within the product details. Are products are artisan made, which by nature means they are made slowly and sustainably in small quantities. By selling on pre-order it also ensures you can reserve your item before stock is released.

Yes! Please email kathryn@hadeda.co.uk with your shipping address and order to obtain an international shipping quote.

Please see our delivery and returns policy HERE. For specific delivery times please email kathryn@hadeda.co.uk

Showroom

Of course! Please contact carrie@hadeda.co.uk to book an appointment at our Kingham showroom to trial our designs.

Our showroom is open by appointment Monday - Friday 9.30-5.30pm. Please email info@hadeda.co.uk to arrange an appointment.

Cotswolds Studio

Visit our studio in Kingham, Oxfordshire to view our collections in-person

OPENING HOURS